Pench Terms & Conditions

PENCH NATIONAL PARK TERMS & CONDITIONS

Welcome to Pench National Park. The domain name https://www.penchnationalparkonline.in/ This is a Registered Private Travel Agency that organizes Pench Tour Packages & Jeep Safari Packages. Here we use the term "You" which refers to the direct user or viewer of the website

Payments

In order to purchase tour packages or our related services through our website, we collect some advance payment as to hold the booking on a confirmed basis and the rest of the package cost can be paid upon arrival to the destination but before the commencement our services. We hold the sole right to decide upon the mode of payment and the amount to be paid in advance. It varies according to the nature of services we offer. Full payment is required to be sent in advance during the peak season of PenchTourism (X-mas, New Year & Festival Time) to hold the booking of hotels and resorts.

In case of unavailability in mentioned hotels, alternate accommodation will be arranged in a similar category hotel.

Mode of Payment :

Our user friendly website provides option for overseas advance payment through online transfer to our bank through net banking, Master/Visa debit or credit card. Foreign nationals can make payment through currency notes / traveler cheque or through master/visa American Express Credit Card. Please note that in case of payment made through credit card, the bank charges as applicable would be added to the total amount and will be paid at the same.

Policy Concerning Cancellation/ No Show / Early Departure

In case if you are postponing or cancelling your tour/travel due to any unavoidable reasons, you must intimate us in writing. Please make it sure that cancellation charges would be effective from the date we receive your mail in writing. Following cancellation policy would be applicable:

The Park is closed for one day each on Holi and Diwali. The park is also closed on Wednesday evening. However, the park area, which is geographically located in the state of Maharashtra, is open all year round. Tourists should plan their visit accordingly and take with them a lifetime of memories of thrilling views of animals and birds in their natural habitat and a breathtaking view of the Pench National Park.

30 days prior to arrival - 10% of the tour cost.
15 days to 29 days prior to arrival - 30% of the tour cost.
07 days to 14 days prior to arrival - 40 % of the tour cost
02 days to 06 days prior to arrival - 50% of the tour cost.
Less than 48 hours or no show - NO REFUND.

Jeep Safari & Canter Safari are non refundable.

In case of peak season - weekends or weekdays (Holi, Diwali, X'Mas & New Year) hotel/Forest Lodges bookings separate cancellation policy is applicable (which would be advised as and when required).

Our Liabilities and Limitations:

Please note that after you finalize the tour/service cost and in case if there are any hikes in permit fees of safaris/museums, taxes, fuel cost or guide charges decided by the Govt of India, the same would be charged as extra.

Important Note:

In case your safari is not booked due to reasons like technical error or non-availability of seat, we will refund the whole amount in your given bank account. The same would be communicated accordingly.

PRIVACY POLICY

We respect the privacy & data of our online customers. We assure that the personal information provided will be used for the purpose specified only. We always respect your privacy and understand the need to protect the personality particular information or any information by which you can be identified, such as name, address and mobile number you share with us. Your access of the website and use of our services are governed by the following term and conditions incorporated under our company policy. If you make any transaction on the website, you are abiding by the policies that are applicable to our website for making such transactions.